WHAT IS THE ‘ABC OF CHANGE LEADERSHIP’?

Leadership is the number one influencing factor in achieving successful outcomes in any change initiative. The starting point is to identify why you want to change. We change for a reason and the reason must be clear and obvious to all involved. This seems a simple idea, but so many times the lack of clarity undermines the activities needed to have a successful outcome.

Checking how clear you are being is easy. Ask a few different people from different areas in the business. If they give you different, vague, or unclear answers then this is not being explained well enough.

How can you expect people to take actions towards a goal that they do not see or feel?

The leader is the person who understands the whole business. They are looked to for guidance and have a say in people’s terms and conditions including promotions. Their actions have much more impact than the words they say. Being a great change leader means that you unleash the power of getting things done, collectively and collaboratively.

And yet, the skills associated with are not typically a focus in many training programs

So, here is a quick and easy guide of some important principles and it’s as easy as A, B, C…

A) ACTIVE AND VISIBLE THROUGHOUT THE WHOLE CHANGE INITIATIVE

Many leaders defer responsibility when the change has started, and new things take their attention. The impact of this is that the people in the business then think that this is no longer a priority so saying involved and visible creates a higher level of importance

B) BUILD A COALITION FOR THE CHANGE

Creating clarity, understanding and others supporting the change when the leader is not around. This means a higher level of consistent information and action. The message to the business is that this is important and needs focus and action.

C) COMMUNICATION

Effective communication is how what is being shared is understood by the workforce, not how the communicator views the information. Messages need to be shared 5-7 times to be heard, digested, and understood.