To take the role of interim MD on a 3 day per week basis. The role was to develop capacity and capability of the staff in the business, to improve morale, increase productivity and put structure in place to ensure the effective running of the business. The role was for 4 months.
We started by listening to what was happening in the business. This resulted in learning a number of things that did not work well and created lack of ownership. We created an environment of transparency, discussed challenges and staff came up with solutions to the issues. Problems were solved through the use of their newly developed collaboration skills.